What is the opportunity?
CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a Centre of Excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients.
Region: Malaysia Working hours: 9:00AM - 6:00PM
What will you do?
Technical Training Development

Responsible for the development and monitoring of staff competency across all Business Lines in Malaysia.
Plan, manage and monitor all the technical trainings requirement for each business lines
Collaborate with Head of Departments to understand their technical training needs and enrich existing offering
Develop transversal trainers who are able undertake technical for 2 or more business lines
Develop and monitor KPIs which drives the standard of excellence for Technical Training.

Knowledge Academy Management

Structure and develop framework to crystallize knowledge across all the different business processes in CACEIS
Develop instructional guidelines to allow Knowledge Champions globally to build their business process content
Administer and manage the Knowledge related tools to support the development
Monitor and prioritize the content development to create learning pathways for new joiners and experienced staff alike in CACEIS
Collaborate with global stakeholders to support the building of knowledge materials across specific programs.

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